Subscriptions

Purpose

A subscription links Users and Articles. It grants user access to Articles | Products. Each subscription has a unique subscription name (ID). An article can be assigned only once to a user.

Overview page

The overview page shows all subscriptions in a table. You can create, edit, delete, and view them here (see Working with the application).

Quick filters

Various Quick filters (accessible via the button) are available based on these criteria:

• Expiration within 30 days

• Renew within 30 days

• Incomplete Regional Restrictions

• Enterprise Subscriptions

• Due for Renewal

Selecting any of the above criteria displays only records that match the condition.

Bulk Actions

Various bulk actions are available on this view. After selecting some items in the table, the bulk action menu allows the following:

• Delete subscriptions,

• Renew subscriptions from today,

• Export the subscription information visible in the table to a CSV file.

Overview table

The overview table displays only a subset of the most important properties from subscription details, which are:

Date fields such as Start Date are set only when a subscription is activated from the Pending state.

Create Subscription

Click the “+ Add subscription” icon at the top right of the Subscription overview page to create a new subscription. Enter the required information, then press “Save” to store it in the database.

To create a subscription, you need:

• Select a user as the subscription owner. Click “Select user” to open a dialog as described Users | Overview Page and choose user of interest.

• Select an article. Click “Select Article” to open a dialog listing all articles as described Articles | Overview page and choose an article.

  • Only articles available to the Sales Organisation of the selected user apply.

  • If an article is regionally restricted, see Regional Subscription.

The “Add Subscription” dialogue can be left by pressing "Save” which will create the subscription in the state “pending”, or it can be directly activated via that dialogue by selecting the “Activate” button on the top right.

Regional Subscription

If an article with regional restrictions is selected, a region selection section is displayed during subscription creation.

The following rules apply:

• One or more regions can be assigned to define the subscription owner’s working area.

• The number of assigned regions must not exceed the maximum allowed by the selected article (see “Restriction” from Articles | Details).

• If no regions are assigned, the customer’s workspace is unrestricted.

Details

Alongside those key properties on Subscriptions | Overview Table, the following subscription details are also included.

Progress bars

If a consumption limit is defined for a subscription, additional information is displayed as progress bars.

The type of progress bar shown depends on the selected article, for example:

• RINEX subscriptions display an Epochs remaining progress bar.

• RTK subscriptions display an Hours remaining progress bar.

Each progress bar displays the remaining percentage of the total quota, along with the raw remaining value and the total quota.

Progress bars use colour coding to indicate the subscription quota status:

• Green, indicates sufficient remaining quota. It decreases consistently from right to left.

• Yellow, indicates that the remaining quota is less than 10% of the total quota.

• Red, indicates that the subscription is expired or the quota is fully consumed. In this state, the remaining percentage is 0%.

Grace Period

Grace Period is a Hexagon SmartNet‑only feature and can be set only during subscription creation and only when using the SBC-API.

If a grace period is defined, an additional progress bar is displayed, using the same format as other progress bars above.

The following rules apply:

• If grace period = 0:

  • Expiry Date = Renewal Date

• If grace period ≠ 0:

  • Expiry Date = Renewal Date + Grace Period.

Name

You can assign a specific meaning to your subscription name by changing it during creation. After that, you cannot change it. The name must be unique.

By default, SBC generates unique subscription names with the following logic to assist administrators:

• The format of the subscription name is divided into three parts:

  • Two characters static text (LE)

  • 10 random characters

    • Generated out of numbers 0 to 9 and characters A to Z

  • Date / time indicator

    • YY = year (two digits)

    • DOY = day of year (range from 0 to 365)

    • HH = hour (range from 01 to 24)

    • MM = minutes (range from 01 to 60)

    • SS = second (range from 01 to 60)

• Example: LE-6M9XE9X108-1497140335

Edit Subscription

A subscription can be edited in the following ways:

• Change the subscription owner

• Expire a subscription

• Renew a subscription

• Change the working area for a subscription (see Regional Subscription).

Change subscription owner

The subscription owner can be changed only if the new owner has access to the same article.
The owner can be changed regardless of organisation, provided the article remains unchanged.

Expire subscription

You can expire a subscription at any time.

Renew subscription

A subscription can be renewed implicitly by changing dates or explicitly using the Renew action.

Renew by changing the Renewal Date

Administrators can change the renewal date to renew a subscription implicitly using the date picker in the “Renewal date” property row. Its relationship with the grace period and expiry date, described at Grace Period, adjusts accordingly.

Renew using the Renew action

The Renew action is available when a subscription is in one of these statuses:

• Active

• Expired

• Exceeded

Choose one of the following renewal options from the Actions button:

• Renew from today

• Renew from previous renewal date

After selecting an option, the Renewal Date and Expiry Date are updated automatically, see What changes after renewal.

What changes after renewal

For active and exceeded subscriptions, renewal results in:

• Start date: unchanged.

• Renewal date: calculated from the selected option above

• Expiration date: see Grace Period

• Quota values:

  • reset per the article definition; see “Consumption limit” from Articles | Details.

  • If quota transfer is enabled, only positive values transfer; negative values are ignored.

For expired subscriptions, renewal results in:

• Start date: current date

• Renewal date: current date + subscription length

• Expiration date: see Grace Period

• Quota values: reset per the article definition

Delete Subscription

A subscription can be deleted at any time, regardless of its status.
SBC displays a confirmation warning before deletion.