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Audit Log

Purpose

The Audit Log is a chronological, tamper-resistant record of important actions and events in the SBC system. Its primary purpose is to answer the following:

  • Who performed an action?

  • What action was performed?

  • When did it happen?

  • Which object or data was affected?

  • What changed?

It logs all changes to data records (here called entity type), such as users, subscriptions, and regions. It also logs changes to system settings and system-driven events, like subscription expirations.

How it Works

All log entries appear in an overview table with infinite scrolling. The columns show:

Parameter

Description

Date/Time

Timestamp of the action, shown in your own local time zone (based on your computer/browser settings).

User

Name of the user who performed the action.

For actions the system performs automatically (for example, a subscription expiring), this shows "System". For actions by an external application or API client, it shows the client's name.

Action

Type of action (Created, Updated, Deleted, Activated, etc.)

Change

Description of the action

The Audit Log offers you the ability to search for records containing a specific string and filter by action, entity type (resp. record type), and most importantly, time period.